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Privacy Policy

Effective Date: October 1, 2025

Who this applies to: visitors of box2room.com and customers of Box2Room in the State of California (USA).

  • 1. Who we are and scope of this Policy

    Box2Room provides on-site furniture assembly services within the State of California. This Policy describes what data we receive from you when you request services through box2room.com and how we handle that data.

  • 2. What data we collect
    • Request data: name, phone number, email address, ZIP/address (if you provide it), description of furniture/items/order, preferred date and time window, and any comments.
    • Order communications: email/SMS correspondence related to your order (message text and delivery logs).
    • Technical site logs: basic information automatically transmitted by your browser (e.g., IP address and date/time of the request) to operate the site and maintain security.
    We do not record phone calls.
  • 3. How we use data
    To accept and process requests, provide estimates, and deliver services.
    To communicate with you about your order (confirmations, rescheduling, reminders).
    To operate and secure the website.
    To send marketing messages only with your consent (see §4).
  • 4. Communications and marketing
    We may send you transactional SMS/emails about your order. Separately, with your consent, we may send occasional marketing messages (promotions or offers).
    You can opt out at any time: reply STOP to SMS or UNSUBSCRIBE to emails. Consent to marketing is not a condition of receiving our services.
  • 5. Sharing your data
    We do not sell your personal information.
    Access to data may be provided to a limited set of service providers that help us deliver our services (for example, hosting or email delivery) — strictly for the purposes described in this Policy and under confidentiality obligations. We may also disclose data if required by law or to protect our rights and safety.
  • 6. Data retention
    • Requests/orders: up to 3 years.
    • Correspondence (SMS/email): up to 1 year.
    • Technical site logs: up to 12 months.
    After these periods, data are deleted or de-identified unless there is another lawful reason to keep them longer.
  • 7. Security
    We apply reasonable administrative and technical measures to protect data. However, no method of transmission or storage is 100% secure.
  • 8. Changes to this Policy
    We may update this Policy from time to time. The current version will always be available on box2room.com with the updated “Effective Date.”
© All Rights Reserved. Box2Room 2025
Furniture in place.
Save time.
Less stress.
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